Frequently asked questions
How long does delivery take?
Normally 3 to 5 working days anywhere in Pakistan, up to 7 for smaller towns and remote areas.
How much is delivery?
Delivery is free on every order, with no minimum.
Can I pay by card or bank transfer?
Not at the moment. Every order is cash on delivery, paid to the courier when your parcel arrives.
Do I need an account?
No. Checkout is guest only, it takes about a minute, and we do not ask you to register.
How do I track my order?
Use the Track Order page with your order number and the phone number you ordered with. We also send the courier and tracking number as soon as your parcel is dispatched.
Are these toys safe for a baby who chews everything?
Everything in our 0-12 months band is sized so it cannot be swallowed and is finished with non-toxic, water-based paint or is bare food-grade silicone. Product pages list the exact materials.
Can I return something?
Yes, within 14 days of delivery. If it arrived damaged or wrong, we collect it at our cost and replace or refund it. See our returns policy for the detail.
Do you deliver outside Pakistan?
Not yet. We deliver within Pakistan only.
Something is out of stock. Will it come back?
Usually. Message us on WhatsApp with the product name and we will tell you when the next shipment lands.
