Skip to content

Free delivery on orders above PKR 5000

PlayPals

Shipping & delivery

Delivery across Pakistan

We deliver to every city in Pakistan through our courier partners. Delivery normally takes 3 to 7 working days from the day your order is confirmed. Orders to smaller towns and remote areas can take up to 7 working days.

Delivery charges

For orders above PKR 5000, Delivery is Free, anywhere in Pakistan. For order below PKR 5000, a flat shipping fees of PKR 250 will be charged.

Cash on delivery

All orders are cash on delivery. You pay the courier in cash when your parcel arrives. Please keep the exact amount ready, as couriers do not always carry change.

Order confirmation

After you place an order we will send a WhatsApp message or call to confirm your address before we dispatch. If we cannot reach you within 48 hours we will hold the order rather than dispatching it.

Tracking

Once your parcel is dispatched we will send you the courier name and tracking number. You can also track your order at any time from our Track Order page using your order number and phone number.

Refused deliveries

If a cash on delivery parcel is refused at the door, the order is cancelled and the item goes back into stock. Repeatedly refused orders from the same number may mean we ask for advance payment on future orders.